F.A.Q.


How quickly do you ship out my order?

Depending on the nature of the order, I normally ship out within 3 business days if the item is in stock.
For orders containing "made to order" items, this can take anywhere between 5 - 7 business days.
All orders $15 and over are shipped insured and with a tracking number. 

Do I have to pay custom duties?

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Can I return an item?

I gladly accept returns
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery

Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Skin care or Bath & Spa items

I don't see exactly what I'm looking for, do you do custom orders?

ABSOLUTELY!
Custom orders are my favorite thing to do. I love working with my customers to get the piece they are dreaming of!
Email me with any questions or ideas and I'd be thrilled to help make your dream come true!

Do you ever have a sale or offer discounts?

Periodically I like to offer a sale or a promotion on my products.
Subscribing to my Mailing List will ensure you are aware of any new sales or Promos I am offering before they end.